Effective Date: January 1, 2025
At Water Damage Restoration Pros Ohio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website and the services we provide. By using our site or services, you agree to the practices described here.
Information We Collect
We collect information you give us directly. That includes your name, phone number, email address, property address, and details about your water damage issue when you call or fill out a form.
We also collect some information automatically when you visit our website. This includes your IP address, browser type, pages you view, and how long you stay. We use cookies and similar tools to gather this data.
How We Use Information
We use your information to respond to your request, schedule service, and provide the restoration work you need. We may also use it to send you updates about your job or answer your questions.
With your consent, we may send you promotional messages or special offers. You can opt out at any time. We also use information to improve our website and services.
Cookies and Tracking
Cookies are small files that help our website work better. We use them to remember your preferences, understand how you use our site, and show you relevant content.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work properly.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how visitors use our site. These tools collect anonymous data such as page views, clicks, and traffic sources.
We may also use third-party services for advertising, scheduling, or customer support. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell your personal information. We share it only with trusted partners who help us run our business, such as scheduling software or payment processors. They are required to keep your information confidential.
We may also share information if required by law, to protect our rights, or in connection with a business transfer. We will never share your information for unrelated purposes without your consent.
Data Retention
We keep your personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These include physical, electronic, and procedural safeguards.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing. To exercise these rights, contact us using the details below.
If you are a California resident, you may have additional rights under the CCPA. We will not discriminate against you for exercising your privacy rights.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us:
Water Damage Restoration Pros Ohio Phone: (123) 456-7890 Website: Water Damage Restoration Ohio (State)
Privacy Contact
Phone: (123) 456-7890